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Brookmans Park pharmacy closed on Saturdays

Jhoots says branch now open Monday to Friday only

But will close for an hour at lunchtime


hoots Pharmacy, Bradmore Green, Brookmans Park Image by North Mymms News released under Creative Commons BY-NC-SA 4.0
Jhoots Pharmacy, Bradmore Green, Brookmans Park
Image by North Mymms News released under Creative Commons BY-NC-SA 4.0

Those collecting prescriptions from Jhoots Pharmacy in Brookmans Park need to visit on a weekday following the company’s decision to close on Saturdays.

Jhoots has confirmed that from now on the Bradmore Green branch will be open Monday to Friday. It will also close for an hour between 1pm and 2pm.

Lunchtime and Saturdays at Jhoots Pharmacy, Brookmans Park  We've suggested they put the correct opening times on the shutters  Image by North Mymms News released under Creative Commons BY-NC-SA 4.0
Lunchtime and Saturdays at Jhoots Pharmacy, Brookmans Park
We've suggested they put the correct opening times on the shutters
Image by North Mymms News released under Creative Commons BY-NC-SA 4.0
The decision has been met with disbelief on the Brookmans Park Community Facebook page.
“Great, that’s really helpful for people that work. You are supposed to take time off work to pick up a prescription? And they wonder why people turn to online providers! When the pharmacy chain closes down in a few years because people have found a more efficient alternative, they can blame themselves!”
“Not even half days? That is really stupid!”
“Really caring for the local community!”
“I did wonder why the chemist was shut on Saturday! Now I know and totally agree with everyone, it should stay opened, until 2! It’s not fair for people who work and the elderly, they could do half a day on Monday as a lot of shops are closed then!”
Another local resident contacted this site to question why the pharmacy is closed on Saturdays.
“Why Saturday which would allow working people to shop? Was this what we expected when we petitioned to have a pharmacy in the village?”
North Mymms News has written to Jhoots management asking whether they would reconsider their decision to close on Saturdays and, instead, to at least open until lunchtime.


Incorrect website and store information


Six weeks ago North Mymms News contacted Jhoots to point out that the opening times on the company website were wrong.

The Jhoots site (at the time this article was published) still says the pharmacy opens at 8.30am Monday to Friday; the actual opening time is 9am.

The Jhoots website on Sunday 28 April showing wrong opening times

There was no mention of the lunchtime closure on the Brookmans Park branch page. And there was no mention of the decision to close on Saturdays.

The pharmacy apologised for the mix up and suggested contacting company HQ.

Jhoots replied: “Sorry for any inconvenience caused, your email has been forwarded to the relevant director.”

A week later a spokesperson for Jhoots wrote: “I have looked into the matter and will get it resolved at the earliest convenience”.

Six weeks on and the website still shows the wrong times and the wrong times (screen grab of the site below) are also displayed on the door of the Bradmore Green branch.

Incorrect opening times on Jhoots Pharmacy door on Monday 29 April Image by North Mymms News released under Creative Commons BY-NC-SA 4.0
Unclear/incorrect opening times on Jhoots Pharmacy door on Monday 29 April
Image by North Mymms News released under Creative Commons BY-NC-SA 4.0

We told the staff at the branch and they were grateful and apologetic and said they are going to remove the incorrect information.

Jhoots has confirmed the Saturday closure and that the opening times are now officially 9am to 1pm and 2pm to 6pm Monday to Friday. The spokesperson said the company website would be updated to reflect this.

The branch opened on 20 March 2015 after a campaign by local residents to retain a pharmacy in Brookmans Park.




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