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How to respond to proposed urgent care changes at QEII

Public events and online questionnaire

Image of urgent care centre courtesy of the CCG

Public “drop-in” events are being held across Hertfordshire where those concerned about the proposal to close Welwyn Garden City’s QEII Urgent Care Centre (UCC) overnight can find out more about the plans. There is also an online questionnaire for those unable to attend.

On Thursday 27 June an event was held at the North Mymms Memorial Hall in Welham Green where, according to one local resident who attended, there was no formal presentation but there were “people from the NHS standing round chatting to the few people who came”.

If you were unable to attend the local event, details of the remaining events in Hatfield, London Colney, Welwyn Garden City, Hertford, Wheathampstead, Knebworth, and Stevenage can be found here.

Proposal to the UCC close overnight 

The East and North Hertfordshire Clinical Commissioning Group (CCG) says on average fewer than one person an hour uses the UCC between 10pm and 6am, and, of those who do visit overnight, 86% leave without the need for further investigation and require no treatment.

Details of drop in meetings. screen grab from Herts CCG site

The CCG says that during the overnight period, highly-skilled nursing staff currently based at the UCC could instead support patients with serious or life-threatening conditions in the A&E department at the Lister Hospital.

Details of proposed changes. screen grab from Herts CCG site

The CCG is holding a series of public “drop-in” events over the next three months to give people the chance to discuss the proposal with doctors and nurses from the CCG and from East and North Hertfordshire NHS Trust.

If you can’t attend the meetings you can fill in an online questionnaire. If you want to know more about the proposal you can read the background here.

If you are know someone who is not online and can’t attend the meetings but would like to have their say, printed copies can be obtained by phoning 01707 685140.

Paper copies of the questionnaire and submitted views can be posted to arrive by Wednesday 4 September, to:  Opinion Research Services, Freepost SS1018, PO Box 530, Swansea, SA1 1ZL (no need for a stamp).

The public “engagement period” will end on Wednesday 4 September, 2019.

Six weeks later, on Thursday 24 October, an "extraordinary meeting in public" of the CCG governing body will be held where the decision on whether to close the New QEII UCC overnight will be made. Further details about this meeting will be available over the summer.

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