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Garden waste collections suspended until further notice

Council to prioritise “most critical collection services”


WHBC brown bin, image by North Mymms News released via Creative Commons


Garden waste and food waste collections have been cancelled because of the coronavirus emergency.

Welwyn Hatfield Borough Council (WHBC) says the decision not to collect the brown bins is so that their “depleted crews” can prioritise their waste disposal efforts “during this challenging time”.

The authority has set out a number of changes to the rubbish and recycling collections as a result of the virus.

The authority says that, working closely with its contractors, the decision has been made to suspend the emptying of the brown bins, used for garden waste and food waste, from Wednesday 25 March.

WHBC says the decision will enable the authority to prioritise the most critical collection services, including refuse (black bins), recycling (blue-lidded bins), and clinical waste.

The authority advises all residents who use the brown bin for the disposal of food waste to use their black refuse bins until further notice.

The following are also affected by the decision to prioritise effort:
  • Bulky waste collections: WHBC will not be servicing new requests for bulky waste collections.
  • Bin requests / changes: WHBC will be stopping requests for larger bins and other bin exchanges, although the council will continue to deliver bins if people don’t have them, for example, if people have just moved in.
  • Litter-picking equipment: The Great British Spring Clean has been postponed and as a result, WHBC will not be issuing any litter-picking equipment until further notice.

Infected waste storage


The council asks anyone with confirmed or possible coronavirus (COVID-19) to
double-bag all waste that contains tissues, face cloths etc and store the affected waste securely in the refuse bin. The council says people should not leave such waste in communal areas until it has been stored for at least 72 hours.

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